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Reset your Support PIN

If you need to contact customer support, you must have your Support PIN, which identifies you as the owner of your account. If you've forgotten your Support PIN, you can quickly reset it.

  1. 登录您的账户。
  2. Click your name in the upper-right-hand corner.
  3. Next to PIN, click Reset.
    Click Reset to reset your PIN
  4. Enter a new four-digit Support PIN, and then click Save.
    Enter a new Support PIN

    Your Support PIN may not include four consecutive digits.

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