Outlook (PC)：清除 Windows 凭据管理器

如果打开 Outlook 时遇到问题，而且使用的是 Microsoft 365 账户，可能是因为 Windows 凭据管理器中存储的凭据格式不正确。以下是删除方法：

1. 关闭 Microsoft Outlook。
2. 从开始菜单转到控制面板。
3. 选择用户账户。
4. 选择凭据管理器。
5. In the Web Credentials and Windows Credentials sections, remove any stored credentials referencing the Microsoft 365 or ms.outlook email addresses:
   1. Select expand.
   2. Select Remove.
   3. Select Yes to confirm.
   4. Repeat these steps until you remove all of the credentials associated with your email address.
6. Close the Control Panel window.
7. Launch Outlook. You'll need to sign in again using your Microsoft 365 email address and password.

More info

• If you continue to have trouble, see Outlook错误：此操作无法完成.