Outlook (PC):清除 Windows 凭据管理器
如果打开 Outlook 时遇到问题,而且使用的是 Microsoft 365 账户,可能是因为 Windows 凭据管理器中存储的凭据格式不正确。以下是删除方法:
- 关闭 Microsoft Outlook。
- 从开始菜单转到控制面板。
- 选择用户账户。
- 选择凭据管理器。
- In the Web Credentials and Windows Credentials sections, remove any stored credentials referencing the Microsoft 365 or ms.outlook email addresses:
- Select
expand.
- Select Remove.
- Select Yes to confirm.
- Repeat these steps until you remove all of the credentials associated with your email address.
- Select
- Close the Control Panel window.
- Launch Outlook. You'll need to sign in again using your Microsoft 365 email address and password.
More info
- If you continue to have trouble, see Outlook错误:此操作无法完成.