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Ship my orders

Congrats on your sale! Now you're ready to fulfill and ship your orders.

Note: These instructions only work for orders placed on your website store. Orders placed in a connected Marketplace (for example, Amazon, eBay, Etsy, etc.) will need to use that marketplace's shipping methods.

If you need a record of the tracking number, go to Commerce and under Orders select Orders. Open the order and select Fulfill Order. You'll have a place to enter the tracking number there.

  1. Go to your GoDaddy product page.
  2. Scroll to Website Builder and select Manage next to your website or store.
  3. From your Dashboard, go to Commerce and under Orders select Orders.
    • In Premium Online Store, go to Sales > Orders.
  4. Select a paid order number and open it.
  5. Select Create Shipping Label to register or sign in to Shippo. Shippo is only available for customers in the United States for use with USD as the currency. Shippo also doesn't determine shipping costs. You'll need to add shipping charges for your products.
  6. Note: If you're using your own shipping carrier, select Fulfill Order. Enter your tracking number there.

  7. Select Create Label.
  8. Note: If a new order isn't showing up in your Shippo list, use the Sync Orders link in the upper right corner. If the new order still doesn't appear, refresh your browser. Also, if Shippo has to split up the delivery, it won't show the label option.

  9. Enter the Shipping Carrier and Tracking Number.
    Enter the tracking info and fulfill order
  10. Select Submit. Your order is now fulfilled, and the customer will receive an email letting them know their order has shipped.

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