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Managed WordPress Ecommerce Help

Redeem a gift certificate by scanning a barcode

If your gift certificate template includes a QR code, you can scan this code to redeem it.

Note: Barcode scanning is only supported for QR codes - while you can add other types of barcodes to your gift certificate, you cannot scan/automatically redeem those codes. These other code types are included in case your store/device supports alternative barcode type scanning. You can still key in the barcode manually for these gift certificates on the Redeem Gift Certificate page.

While using a device capable of reading QR codes, follow the steps below to scan a gift certificate's QR code:

  1. Sign in to WordPress
  2. Go to WooCommerce, and then Gift Certificates.
  3. Select Redeem Gift Certificate.
  4. Click Scan QR Code.

Single-purpose gift certificates are redeemed based on quantity, so one scan is equal to one quantity redeemed. If a gift certificate has more than one quantity available, you can scan it multiple times to redeem the desired quantity.

Multi-purpose gift certificates are redeemed based on amount, so after scanning you’ll need to enter the amount to redeem.

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