Skip to main content
Call us
Phone numbers and hours
Help Center

Explore our online help resources


Website Security and Backups Help

Download a copy of my website backup

The website backup product stores your backups for you for 90 days. If you would like to save a copy of your site for longer or would like to put a copy somewhere else safe, you can download a copy of your site.

  1. Go to your GoDaddy product page.
  2. For Website Security and Backups, select Manage All.
  3. Find the site you want to download a backup for. Under Backups for that site, select Details.

  4. Backups option
  5. In the calendar, select the date you'd like to download a copy of the backup from.
  6. Select Download Backup to download your site’s files and database.
  7. You can select Download all, Download files, or Download database.
  8. Select Start Download.
  9. Depending on the size of your site, it can take some time to generate the backup file. Once the file has been created, a link will appear.

  10. Backups Download
  11. Select Download backup.
Warning: Backup files are not encrypted or password protected and may contain sensitive customer information. It is important to handle the files following all local and federal laws regarding the protection of customer personal information.

The backup file is a compressed .zip file. To access individual site files, you will need to use an application that can decompress a .zip file.

To restore these files to your website, use an FTP application.