Change or reset my Office 365 password

If you've lost or forgotten your Office 365 password, you can change or reset your password. You can send a password reset email to yourself (using another email address associated with your account), or a password reset request to the administrator of the account.

If you are the account administrator, you can change your password directly.

  1. At the Office 365 login screen, click the account you want to access.
    Click the account you want to log in with
  2. At the GoDaddy log in prompt, enter your email address, and next to Password, click I forgot.
    Enter your email address and click I forgot
  3. Enter your email address, and click Continue.
    Enter your email address and click Continue
  4. Under How do you want to reset your password, select the account you want to send the reset email to.

    Note: If you don't have access to another email account, select the My account administrator option. A password reset request will be sent to the account administrator, who can provide you with a temporary password.

    Send a password reset email
  5. Click Send Email. Within a few minutes, you'll receive a password reset link in the email inbox you specified.
  6. Open the email, and click Reset Your Password.
    Click Reset Your Password

    If you have not set a recovery email in your email account you will not receive an email password and you will need to sign in to the Email & Office dashboard to reset it or contact support.

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