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Add my Office 365 email address to iPhone and iPad Mail app


Step 3 of the Set up my Office 365 account series.

Add your Office 365 email to the Mail app on your iPhone or iPad. Then you can send, receive, and organize emails.

Watch a short video of this task farther down the page.

  1. Tap Settings and tap Passwords & Accounts.
  2. Tap Add Account.
    In Passwords & Accounts, tap Add Account
  3. Tap Microsoft Exchange.
    Tap Microsoft Exchange from the menu
  4. Enter your Email address and a short Description (like your company's name or email type).
  5. Tap Next.
    Enter email, company description, and tap Next
  6. Tap Sign In to confirm you want to sign in to your Microsoft Exchange account.
    Tap Sign In to sign in to your Exchange account
  7. Enter your Password and tap Sign In. You need to choose your account type as a Work or School or Personal. Select Work or School to continue.)
    Enter password and tap Sign In

    Note: If Microsoft can't find your account, you might be asked to enter your details manually:

    Email = your Office 365 email address
    Password = your Office 365 email password
    Server = outlook.office365.com (this is required)
    Domain = This can be left empty
    Username = your Office 365 email address

  8. If your admin has enabled multi-factor authentication (MFA) (also called two-step verification), you'll also be prompted to authenticate your account.
  9. Tap Next. You may be asked to select Consent on behalf of your organization. This allows Office 365 and the Mail app to work together. Tap Accept.
  10. Tap Save (You can come back and update settings here at any point).
    Review settings and tap save
  11. That's it, you'll see your Office 365 account under Accounts.
    See Office 365 email account display under Accounts

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More info

Common issues for setting up email on a phone.


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