Hi @Nduba,


Thanks for posting. If you are still unable to log in after you reset your password you may be using an incorrect username. I'd recommend using your customer number as the username, you can find it  in the order confirmations that were sent to your email or you can recover it here. Hope that helps!


Lisi - GoDaddy | Community Moderator | 24/7 support available at | Remember to choose a solution and give kudos.

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