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I am faced with an issue when attempting to save an extremely large gravity form on my wordpress site.

Te form will not save because the max_allowed_packet size is too small. When attempting to set in the PHPmyadmin, I am told I need super privileges.


Is there a way to set the max_allowed_packet as a user? will GoDaddy set this if requested?


Thanks in advance! 

Community Team
Community Team

Hi @Tyler1, as that is a change that requires superuser permissions to the server, you would not be able to make that change from a shared hosting environment.  You would need either a VPS or Dedicated Server plan to have that level of access.  If you're interested in learning more about those options, you can see our plans here:  Good luck!