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Domain not registered

Today I have purchased Economy linux hosting plan along with free domain. But after completing transaction I got no domain in my account? plz help

8 REPLIES 8
Anonymous
Not applicable

Re: Domain not registered

Hi @waqariz,

please tell me your domain name.

Re: Domain not registered

domain name is saimcollections.com

Re: Domain not registered

@Anonymous</a> plz help about this.

Helper V
Helper V
Solution

Re: Domain not registered

@waqariz I checked your domain and it looks like it did not get registered.

whois saimcollections.com
BW whois 5.0 by Bill Weinman (http://whois.bw.org/)
Copyright 1999-2006 William E. Weinman
Request: saimcollections.com
whois server for *.com is whois.crsnic.net ...
connected to whois.crsnic.net [199.7.57.74:43] ...

Whois Server Version 2.0

Domain names in the .com and .net domains can now be registered
with many different competing registrars. Go to http://www.internic.net
for detailed information.

No match for domain "SAIMCOLLECTIONS.COM".
>>> Last update of whois database: Fri, 24 Feb 2017 21:01:21 GMT <<<

  whois saimcollections.com@whois.godaddy.com
BW whois 5.0 by Bill Weinman (http://whois.bw.org/)
Copyright 1999-2006 William E. Weinman
Request: saimcollections.com
connected to whois.godaddy.com [104.238.108.1:43] ...
No match for "saimcollections.com" in the registrar database.

Looking at the plan for Economy Hosting you need to purchase a 12, 24, or 36 month plan(Paid in advanced) to qualify for the free domain.

Here are the terms for the Free Domain offer. 

One free com, net, org, co, cn, xyz, or club with purchase of a new 12-, 24- or 36-month plan. 
Plus ICANN fee of $0.18 per domain name per year. You must add the domain name into your cart
before purchase, and you must select a domain term length equal to or less than the term length
of your plan to qualify for the free domain offer. If you purchase a domain name for a term
longer than the term of the plan, you will be charged for the additional registration term at
the then-current rate. Cannot be used in conjunction with any other offer, sale, discount or
promotion. Free domain offer applies only to the initial purchase term. After the initial
purchase term, domains purchased through this offer will renew at the then-current renewal
price.

You will ether need to purchase the domain or if you did qualify for the free domain check your account for a domain credit or you may need to contact support.

 

 

Re: Domain not registered

Hi, @oslinux thanks for help. But how can I contact to support. Chat is always offline Smiley Sad

Anonymous
Not applicable

Re: Domain not registered

@waqariz,

Arizona local time 5am to 6pm. Live chat. 

Phone lines 24/7 though there may be a wait time depending on how busy they are. 

Regards

Re: Domain not registered

Hi. I have same problem. I also purchased Economy linux hosting plan along with free domain. But after completing transaction I got no domain in my account?  I have read all of the conversation. Please give me the chat link. where I can communicate with the support team.  waiting of your quick reply.

Anonymous
Not applicable

Re: Domain not registered

Hi there @linkproject,

 

You can either phone support at:

https://www.godaddy.com/contact-us.aspx

 

or live chat is available if your site servers are USA or European based. So if you can't see the chat link on 'this' page, then you would be able to access it through a USA or European based proxy server (http://bfy.tw/DFLo).