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Couldn't find Database Details in Cpanel database

I am trying to install mybb script. The script needs Database Server Hostname, Database username, Database password and Database name.

 

Everytime I enter DB Sever Hostname as localhost (as suggested by customer care support). Its showing error. I know all the other parameters. What to do please help?

1 REPLY 1
Community Manager
Community Manager

Re: Couldn't find Database Details in Cpanel database

Hi @mrb1129. Thanks for being part of GoDaddy Community! It sounds like you're using the right information. One step that sometimes gets missed is setting up a user for the database. Make sure you've created a user with the correct permissions and are using that in your applications connection string. 

 

If the above information doesn't help, then you may want to provide more information for your post, such as the domain of your website and the specific error message that you're seeing. That may help others offer additional suggestions. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.