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Cant login to my cpanel

whenever i login, the cpanel page will still come back with a message( IP Changed ), i saw  a post here in the community that says i should change browser which i did but its still not working, please help.

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Moderator
Moderator
Solution

Re: Cant login to my cpanel

HI @bashir360

This issue typically occurs when trying to login to your cPanel through a proxy or an Internet Service Provider with a dynamic IP Address that is changing very quickly, due to the strict validation we have in place for security. Here are some items that will help to resolve the issue:

  • Do not use a Internet Service Provider Proxy Service to access your cPanel.
  • Use https://yourdomain.com/cpanel or https://admin.yourdomain.com if using a cdn/firewall on your domain name) to login to your cPanel.
  • Ensure that your browser is set up to accept cookies for the cPanel you are trying to access.
  • Ensure that you do not have any browser extensions that are blocking cookies. 
  • Ensure that you do not have any browser extensions that are acting as a proxy service.
KayJay - GoDaddy | Community Moderator
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