cPanel Hosting
Hi @WaleedBarakat,
What has happened to cause this do you think?
Support phone lines are 24/7 and here:
https://www.godaddy.com/contact-us.aspx
Live chat if available in your country is Arizona USA local time 5am - 7pm Mon to Fri
There is no email service, only the above support services.
“I am NOT a Godaddy employee here, just a freelance developer trying to help out a little.”
Hi @WaleedBarakat,
No I don't think they need to give any warning if payment is overdue. It's very common IT practice and not just Godaddy. Your site will only be suspended pending payment, don't worry, they won't delete your files, it's all still there. Your files are safe for the moment but please don't leave it a silly amount of time before settling. There are time limits though I don't know off the top of my head (2am in Scotland)...
What can sometimes happen (I nearly did this) is that a card has expired and you haven't updated the new card yet. Sometimes it's a banking error. You would be best trying to get the bill settled as soon as you can but ask support to assure you your site files are safe until you get the money together. At least then you will feel a bit better about it. It happens....... best of luck!
“I am NOT a Godaddy employee here, just a freelance developer trying to help out a little.”
I don't know why there is no one live at chat! this is so bad. Also i am buying 1 year subscription plan and renewed since 2 months ago. So there is no billing issues i have. I don't know what exactly holding or suspending my account 
Hi @WaleedBarakat,
I don't want to worry you unduly, support will tell you why there is a problem and how to respond to it. I am sorry I can't help further. Only support have access to the possible reasons for this. I am sorry to hear it's happened to you.
Best of luck.
“I am NOT a Godaddy employee here, just a freelance developer trying to help out a little.”
