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When are you going to get the wordpress functions working again

Since Friday I cannot download any Media or make any updates or changes to my website. Technical support said it had to do with some company called level 3. When are you going to get this up and running? My site is dead in the water I cannot update upload media or make any changes at all. Smiley Sad

1 REPLY 1
Employee
Employee

Re: When are you going to get the wordpress functions working again

Hello @JohnD!

 

Sorry you're having trouble. It looks like that issue is ongoing. They have discovered that you can work around the issue by modifying your hosts file. You'd want to follow these instructions carefully:

 

Preview your website using host files

 

Please update your host file to one of the proxy IPs below:

HTTP Error/Connection Reset Test IPs:

198.71.229.2
198.71.229.3
198.71.229.5
198.71.229.17

FTP Connection Timeout Test IPs:

198.71.238.53
198.71.239.52

 

If you have any questions about that, reach out to our hosting team and they'll help you through.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support