Hi @lacornucopia. Welcome to GoDaddy Community! It sounds like this might be an issue that is specific to your account. Please know that this is not a support forum. If you need help with a refund or anything account specific, pleasecontact our customer care team.
JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.