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Sub-domain not available after Managed WP site removed

Hi,

 

I created a new managed WP site in my account using a sub-domain

provincial.textile.training

 

I followed instructions to import a new site by uploading wp-content via ftp

However, this broke the site.  so i decided to delete the site and start again

Now the sub-domain is unavailable due to 'hosted elsewhere' issue

 

The domain is held with GoDaddy.

 

How can I free up the sub-domain to use in a new managed WP site?

 

 

Thanks in advance

1 REPLY 1
Moderator
Moderator

Re: Sub-domain not available after Managed WP site removed

Hey @soundtemple,

 

Have you tried reaching out to our live support on this matter? Since the domain was previously in use and then shortly removed, it's likely still showing somewhere on the back end of the system as it hasn't cleared out yet. Sometimes this takes at least an hour or two to complete, but if it's still reporting in use after that, our support team can help get that cleared up quickly. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support