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I am trying to upload a wordpress theme i purchased and getting "are you sure you want to do this"

The theme is Hoxa and I have the zip file.

It doesnt upload and just returns back to the wordpress manager page after a pop up

"are you sure you want to do this"

5 REPLIES 5
Community Manager
Community Manager

Re: I am trying to upload a wordpress theme i purchased and getting "are you sure you want to d

Hi @Sarah34. Welcome to GoDaddy Community!

 

In looking into this, it looks like this error is usually due to a plugin or theme that is not coded correctly. I found a post on the theme's support site that talks about causes and how to troubleshoot the error. I recommend checking that out. 

 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
New

Re: I am trying to upload a wordpress theme i purchased and getting "are you sure you want to d

Hi there,

I'm also receiving the same error message when uploading a theme from Chimpstudio.  Please advise if this is the same issue.

thanks,

 

New

Re: I am trying to upload a wordpress theme i purchased and getting "are you sure you want to d

Found solution to my issue, just needed to increase php limits.  For solution search for "php limit increase".

cheers,

Helper IV
Helper IV

Re: I am trying to upload a wordpress theme i purchased and getting "are you sure you want to d

Hi @Sarah34 @srl17

 

I have attached a video File below. Easy to understand. Just follow the tutorials below and increase your default PHP Limit.

https://youtu.be/tdUlIkZcOe0

 

 Thank You.

New

Re: I am trying to upload a wordpress theme i purchased and getting "are you sure you want to d

I followed the instructions in your video, but it didn't help. If I try to update plug-ins or edit a page, it get that annoying message, "Are you sure you want to do that? Try again." Starting to piss me off.

 

Note: I have NOT done a darn thing to my website in the past month. It was working perfectly in December, but now I get this stupid message.