Showing results for 
Show  only  | Search instead for 
Did you mean: 

email bounce back

 An organization is trying to send me a link for an exam I need to take. They receive the following message. Any ideas?


Final-Recipient: rfc822;
Action: failed
Status: 5.1.0
Diagnostic-Code: smtp;550 5.1.0 is not allowed to send from <> per it's SPF Record. Please inspect your SPF settings, and try again. IB508  <>

Helper VI

@mbontrager it looks like a misconfiguration from their side.

550 Invalid SPF record. Please inspect your SPF settings, and try again. IB508The sending email address's domain has an SPF record that does not authorize the sending email server to send email from the domain.Modify the SPF record to include the server you are trying to send from, or remove the SPF record from the domain.

You may want to communicate with them and ask them to send you from a different address (like a gmail account), and also tell them that they have a misconfiguration in their SPF record.
Maybe you get a free coffee 😉


Hope it helps!

If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄