cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to use an unused subscription for expired email

HI

I have an unused email subscription-o365 and one which has expired. How can use the unused one for the expired version.

The godaddy rep tells me the only way is to delete the old id (after backup) and create a new one with the same name. Sounds illogical to me.

 

Thanks for your help

1 REPLY 1
Rockstar I
Rockstar I

Re: Unable to use an unused subscription for expired email

Hey there @microsoft_email,

 

The GoDaddy rep is correct. If you'd like to use the unused account, you will have to backup the original account, including all emails and content, and then migrate it over to the new account.

 

Honestly, it's cheaper and less of a headache overall to just renew it. A lot can go wrong with a migration of any information, including loss of data.


Best Regards,

Joe


Check out my site! | My Garage Articles | Portfolio/Resume

* Please note that I offer free advice on this forum. I DO NOT PROVIDE ANSWERS VIA PM. If you would like personalized help, you can see my pricing on my services page. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *