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Office 365 setup on Android phone not working

 Hi Support,


I tried adding Officer 365 on Outlook through my Android phone but it is not working.

After keying in my email, a message pop up appears " An Error Occurred".
Then I tried adding the same account through the Gmail App and I encounter similar problems - I cannot config the email for my phone. 

 

What is going on? 

 

 

 

1 REPLY 1
Employee
Employee
Solution

Re: Officer 365 setup on Android phone not working

Hello @L_H,

 

Thank you for your post! If you are using our Office 365 email, you should be able to set it up on the android following these articles:

 

Outlook App: https://www.godaddy.com/help/outlook-app-on-android-set-up-email-8905

Email App: https://www.godaddy.com/help/android-set-up-email-16561

 

If these articles are not working, I'd recommend reaching out to our live support team so they can help troubleshoot the issue.

 

JennH - GoDaddy | Email Specialist
24/7 support available at x.co/247support