You must cross-check the DNS and MX Records of your Domain or contact Godaddy if your domain is with Godaddy or else contact the domain provider.
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I tried to do everything that's possible since change passwords, reset password, use an old password, even delete my gmail account but Google has been unable to solve the problem. What are your recommendations?
I have problems sending emails from domains, either from webmail, php, smtp, I checked the dns, the mandatory records. I've checked this article. but without any success GoDaddy will have problems globally?
We have been having the same problem and it’s really interrupting our workflow in a huge way. Emails aren’t sending or even saving as drafts for later. I did try switching to the old view (not the updated view) and it works a little better but still sporadic.
Having the same problem. If I go to classic view I can send, but it often loses all the history of the email. Impacting work.
I also encountered this problem.
Emails send to my email address returned with "550 Email address not found" error but I can send email out.
Update: I tried to dig on the forum and want to make some points clearer:
1. I'm using Workspace email on GoDaddy. It is XXXX@adv-forensics.com for reference.
2. When people sent email to my email address (they were using business email and also gmail, yahoo mail, outlook) they got bounce-back email told that my email address was not found
3. I can send email to them by using webmail
4. I did not change anything at domain DNS
5. This problem suddenly happens. It seemed to work well until the day before yesterday.
So maybe GoDaddy email service problem?
Having exactly the same problem, cannot respond to clients and it's creating a huge backlog (and headache). Spent two hours on chat to support who said it was an ISP problem, BT say it definitely is not!
have DNS hosted on GoDaddy but my website hosted elsewhere. Website company provide access to email addresses but no matter what I do i cant send or recieve mail.
have intsalled thunderbird for a mail clinet on my laptop. mailserver settings provided by websiet hosting company is:
Looked in my DNS Settings on Go Daddy and theres no reference to these addresses so I queried with the site hosting company. they said set up a cname record from mydomain.com to mail.vade.ie to resolve. hours later still no luck.
my question is do i need soem other records, maybe MX records on GoDaddy pointing to to their mail server IP?