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Error email received

Error Message.jpg

 

Good Afternoon Sir

We receive an error email including the attached message when sending email to any email to one of our customer (NOOR) . When using private emails (Gmail , Yahoo), This email message is not received so kindly advice.

 

Best Regards

1 REPLY 1
Community Manager
Community Manager

Re: Error email received

Hi @ahmedabdulla198. From the error, it seems your domain does not have the proper SPF record to send from the server it's trying to use. Right now, your SPF for noor.net has the following value:

"v=spf1 mx ip4:41.187.101.68 ip4:217.139.224.250 ~all"

This would essentially mean that you can only send mail from those two IP addresses. I recommend checking with your email provider to find out what IP your mail is sending from. You may need to update your SPF record. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.