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Emails that are 30 days older are not showing in godaddy email server (IMAP)

All emails 30 days older are not showing up in my inbox. I belive they are getting deleted automatically. I have an unlimited storage mailbox and use IMAP server. I use outlook configured with IMAP to view my emails. Both my outlook and godaddy email interfaces show emails only upto 30 days.

 

 

1 REPLY 1
Moderator
Moderator

Re: Emails that are 30 days older are not showing in godaddy email server (IMAP)

Greetings @rukmaplastics,

 

It sounds like you may be using our workspace email. There is an auto-purge setting in the options on top when you right-click a folder. You may want to check if that is on.

 

Contact support if you don't see it  or are using other email products.

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support