Email not working with Thunderbird IMP, but works with POP

[OperaNH]

Is the IMAP server working properly?  I've been trying to get email working in Thunderbird using IMAP.  It works with POP.  I assume that the same credentials are used for both.  I've been using the server listed in Workspace Email help (https://www.godaddy.com/help/find-my-server-and-port-settings-6949)

Incoming (IMAP)	imap.secureserver.net port 993
Outgoing	smtpout.secureserver.net port 465

[JesseW]

Hi @OperaNH. Thanks for being part of GoDaddy Community! That would be correct if you have a US Workspace Email email plan. If you have a plan in a different region, you should use one of the following:

• EU plan
  imap.europe.secureserver.net
  smtpout.europe.securesever.net
• AP plan
  imap.asia.secureserver.net
  smtpout.asia.securesever.net

Hope that helps. If not, feel free to provide more information. Others in the community may be able to provide you with additional suggestions.