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Email hacked!

Two of our email accounts have been hacked. The hacker is emailing our customers and telling them to change our EFT info.
Changing our passwords didn’t help, I also went in and changed our admin account password, and pin and added 2 factor authentication.
I also purchased the extra security.
What else can I do?!?
I don’t want this person ruining our business.
Is there a way for force a log out of accounts?
1 REPLY 1
Super User II
Super User II
Solution

Re: Email hacked!

Hello 

Change your passwords and identifiers

To ensure no one else can contact us on your behalf, we urge you to change the information we use to validate your identity.

Change your payment methods

Remove delegate access

Verify your domain contact information

Change login information for other products

You should change all logins to prevent anyone from accessing your products:

 

Zulfiqar Anees | GoDaddy Pro | Founder/CEO at FastTech Media, TechMag, and ZulWeb.