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Email attachment button does not respond, unable to attach

Sometimes when I attempt to attach a document to my email in Workspace, the attachment button is unresponsive, even if I wait and come back and try again later.  Other times it works, but lately it seems to be unresponsive more and more.  Does anybody know why the attachment button may be unresponsive?

1 REPLY 1
Moderator
Moderator

Re: Email attachment button does not respond, unable to attach

The next time you experience that issue, I'd recommend testing access to your email account from a different web browser to see if you can complete the attachment process that way.  If you can duplicate the error across multiple browsers, you will want to give our live support teams a call so we can run some connection tests with you.  Thanks.  

 

MPC