I am not able to send email from my wordpress website to my workspace email using smtp option.
I am using the wp-mail smtp plugin, which I have been using from years to configure website emails and it works like charm.
But this one being the workspace email, its not working out at all. I have entered all the smtp details correctly and have even added 2 MX entry records as below :
But despite that, I get smtp connect failed error.
The SMTP debugging output is shown below:
2017-08-15 08:22:50 Connection: opening to smtpout.asia.secureserver.net:25, timeout=300, options=array (
2017-08-15 08:22:51 Connection: Failed to connect to server. Error number 2. "Error notice: stream_socket_client(): unable to connect to smtpout.asia.secureserver.net:25 (Connection refused)
2017-08-15 08:22:51 SMTP ERROR: Failed to connect to server: Connection refused (111)
2017-08-15 08:22:51 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Please assist me on this. Thanks!
Hi @JohnHosey, what plan is your WordPress site on?
@JohnHosey yes, that was what I asked for.
Can you post your domain name or your DNS records?
Please find below the detail of my DNS
the domain name is boobcash.com.au
|MX||@||mailstore1.asia.secureserver.net (Priority: 10)||1 Hour||Edit|
|MX||@||smtp.asia.secureserver.net (Priority: 0)||1 Hour||Edit|
|SRV||_autodiscover._tcp.@||0 0 443 autodiscover.secureserver.net||1 Hour||Edit|
@JohnHosey can you try with these instead?
|MX||@||mailstore1.secureserver.net (Priority: 10)||1 Hour|
|MX||@||smtp.secureserver.net (Priority: 0)||1 Hour|
|TXT||@||v=spf1 a mx ptr include:secureserver.net ~all||1 Hour|
|TXT||admin||v=spf1 a mx ptr include:secureserver.net ~all||1 Hour|
Hope it helps!
Thanks for your reply @jpablo
I have edited the two existing MX records by taking the asia out as you advised and added two additional TXT records.
Do you have any idea, on how much time will it take for changes to take place.. ?
@JohnHosey DNS propagation can take up to 48 hours to take effect. However, it probably gets propagated faster than that.
Can you post your domain?