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Authentication Failed

04-Sep-2017 01:03:07 America/Chicago] SERVER -> CLIENT: 220 p3plsmtpa08-06.prod.phx3.secureserver.net Smiley FrustratedMTPAUTH: ESMTP

[04-Sep-2017 01:03:07 America/Chicago] CLIENT -> SERVER: EHLO txomega.net

[04-Sep-2017 01:03:07 America/Chicago] SERVER -> CLIENT: 250-p3plsmtpa08-06.prod.phx3.secureserver.net hello [69.7.85.30], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 30000000
250-PIPELINING
250-8BITMIME
250 OK

[04-Sep-2017 01:03:07 America/Chicago] CLIENT -> SERVER: AUTH PLAIN

[04-Sep-2017 01:03:07 America/Chicago] SERVER -> CLIENT: 334

[04-Sep-2017 01:03:07 America/Chicago] CLIENT -> SERVER: AHN1cHBvcnRAdHhvbWVnYS5uZXQASXJvbnRhYmxlKSgqJmFtcDte

[04-Sep-2017 01:03:08 America/Chicago] SERVER -> CLIENT: 535 Authentication Failed for support@txomega.net

[04-Sep-2017 01:03:08 America/Chicago] SMTP ERROR: User & Password command failed: 535 Authentication Failed for support@txomega.net

[04-Sep-2017 01:03:08 America/Chicago] SMTP Error: Could not authenticate.
[04-Sep-2017 01:03:08 America/Chicago] CLIENT -> SERVER: QUIT

Thanks

11 REPLIES 11
Helper VI
Helper VI

Re: Authentication Failed

@Bomah let's start with the basics...

Do you know that the credentials are correct?

 

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New

Re: Authentication Failed

Yes

 

New

Re: Authentication Failed

Client is talking to server but seems it will not tale my login info

Helper VI
Helper VI

Re: Authentication Failed

@Bomah OK.

Are you using a cpanel/plesk hosting?

If so, can you "change" password of the email account to the one you know is correct, and try connecting again?

 

If you find my replies helpful, give me a like or kudo Smiley Happy
And if I solved your issue, mark it as solution Smiley Very Happy
New

Re: Authentication Failed

I can login to web mail with the ones i am using. hosting personal server 2016 windows server

I have several sites in Godaddy for several years. All mail is working except this one

 

Helper VI
Helper VI

Re: Authentication Failed

@Bomah are you using PHP mailer?

 

If you find my replies helpful, give me a like or kudo Smiley Happy
And if I solved your issue, mark it as solution Smiley Very Happy
New

Re: Authentication Failed

Yes on all sites changing password to a plain text password to see if it helps

Helper VI
Helper VI

Re: Authentication Failed

@Bomah I found this, this and this.

Which all relate to the auth type.

 

Hope it helps!

 

If you find my replies helpful, give me a like or kudo Smiley Happy
And if I solved your issue, mark it as solution Smiley Very Happy
New

Re: Authentication Failed

01.prod.phx3.secureserver.net Smiley FrustratedMTPAUTH: ESMTP

[04-Sep-2017 02:11:46 America/Chicago] CLIENT -> SERVER: EHLO txomega.net

[04-Sep-2017 02:11:46 America/Chicago] SERVER -> CLIENT: 250-p3plsmtpa08-01.prod.phx3.secureserver.net hello [69.7.85.30], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 30000000
250-PIPELINING
250-8BITMIME
250 OK

[04-Sep-2017 02:11:46 America/Chicago] CLIENT -> SERVER: AUTH PLAIN

[04-Sep-2017 02:11:46 America/Chicago] SERVER -> CLIENT: 334

[04-Sep-2017 02:11:46 America/Chicago] CLIENT -> SERVER: AHN1cHBvcnRAdHhvbWVnYS5uZXQAaXJvbnRhYmxl

[04-Sep-2017 02:11:47 America/Chicago] SERVER -> CLIENT: 235 ... authentication succeeded :: olXudsE0ZB4ZG

[04-Sep-2017 02:11:47 America/Chicago] CLIENT -> SERVER: MAIL FROM:<support@txomega.net>

[04-Sep-2017 02:11:47 America/Chicago] SERVER -> CLIENT: 250 <support@txomega.net> sender ok

[04-Sep-2017 02:11:47 America/Chicago] CLIENT -> SERVER: RCPT TO:<boman11@yahoo.com>

[04-Sep-2017 02:11:47 America/Chicago] SERVER -> CLIENT: 250 <boman11@yahoo.com> recipient ok

[04-Sep-2017 02:11:47 America/Chicago] CLIENT -> SERVER: DATA

 

Strange changing password to a plain text fixed the problem , never seen that one before. Lol use that same password on that accoint for years. Thanks for the help

New

Re: Authentication Failed

didn't receive the email yet, but will wait a few minutes.

New

Re: Authentication Failed

No email received last night. Tried just now.

[04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 220 p3plsmtpa12-05.prod.phx3.secureserver.net Smiley FrustratedMTPAUTH: ESMTP

[04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: EHLO txomega.net

[04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 250-p3plsmtpa12-05.prod.phx3.secureserver.net hello [69.7.85.30], secureserver.net
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 30000000
250-PIPELINING
250-8BITMIME
250 OK

[04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: AUTH PLAIN

[04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 334

[04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: AHN1cHBvcnRAdHhvbWVnYS5uZXQAaXJvbnRhYmxl

[04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 235 ... authentication succeeded :: ozZodI8a4ruLz

[04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: MAIL FROM:<support@txomega.net>

[04-Sep-2017 17:10:40 America/Chicago] SERVER -> CLIENT: 250 <support@txomega.net> sender ok

[04-Sep-2017 17:10:40 America/Chicago] CLIENT -> SERVER: RCPT TO:<boman11@yahoo.com>

[04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 250 <boman11@yahoo.com> recipient ok

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: DATA

[04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 354 OK

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Date: Mon, 4 Sep 2017 17:10:40 -0500

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: To: boman11@yahoo.com

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: From: Book of Hope <support@txomega.net>

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Subject: Herm please confirm your email address for Book of Hope!

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Message-ID: <83a3e78892a3cd2bbe2153721cd19e65@txomega.net>

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: MIME-Version: 1.0

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Content-Type: text/plain; charset=UTF-8

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Content-Transfer-Encoding: 8bit

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Herm,

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Before you can start you using Book of Hope, you must confirm your email

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: address.

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Please confirm your email address by clicking on the link below:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: http://txomega.net/uservalidationbyemail/confirm?u=45&c=Z45lqn9zTJdqBir2e_oEg8xNcSRAw3npUFZxzwgMlQ0

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: If you can't click on the link, copy and paste it to your browser manually.

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: Book of Hope

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: http://txomega.net/

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER:

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: .

[04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 250 ozZodI8a4ruLz mail accepted for delivery

[04-Sep-2017 17:10:41 America/Chicago] CLIENT -> SERVER: QUIT

[04-Sep-2017 17:10:41 America/Chicago] SERVER -> CLIENT: 221 p3plsmtpa12-05.prod.phx3.secureserver.net Smiley FrustratedMTPAUTH: closing connection

 Email is coming thrue. Thanks.