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Parked domain

I tried opening www.hayzwap.com and it's showing a parked domain.
I checked the domain status and I could find it.
How do I get my domain working again?
1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator
Moderator
Solution

Re: Parked domain

Hi @Hayzwap,

 

The article here will assist you in retrieving account information for log in. 

https://godaddy.com/help/i-cannot-log-in-to-my-godaddy-account-19319

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

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10 REPLIES 10
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Super User III
Super User III

Re: Parked domain

@Hayzwap 

 

You should be able to go to https://dcc.godady.com/manage/hayzwap.com/dns and update the main IP address

 

If you had this pointed to a GoDaddy product (server) and that was cancelled or expired then it typically reverts back to parked

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Re: Parked domain

Thanks for your reply, but the link you sent to me is not opening.
It's saying IP address not found.
Please do help me cause right now,my site is down
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Super User III
Super User III

Re: Parked domain

@Hayzwap 

 

Sorry about that - It seems I can't spell GoDaddy this morning

 

https://dcc.godaddy.com/manage/hayzwap.com/dns

 

I assume you know the IP address of your server / site to point the domain to....

I was just looking in some history - and it looks like it might have 199.188.206.58 and it looks like it got changed from this about a month ago.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Re: Parked domain

Thanks for the reply.
I clicked on the link and it's showing
*My domains
DNS management
Hayzwap.com*
But the content is blank,I don't understand it,where am I supposed to click on to change the IP address?
Thanks
Highlighted
Super User III
Super User III

Re: Parked domain

@Hayzwap 

 

1) Try the link in a private browser

2) Can you post a screen capture of what you are seeing

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Re: Parked domain

https://dcc.godaddy.com/manage/error
I couldn't post a screenshot but I hope the link helps
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Super User III
Super User III

Re: Parked domain

@Hayzwap 

 

Yes it does try going to the dcc..... link in private browser and see if you get the same error - if so you’ll have to call into support get help with updating the DNS

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Moderator
Moderator

Re: Parked domain

Hi @Hayzwap,

 

In order for the link provided by @PL281 to work, you'll need to first log into your GoDaddy account. Using a private/incognito browsing window is a great idea. You can also use these instructions to change the A record on the DNS of your domain. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support
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Re: Parked domain

Thanks for your reply.
I tried to login to my product and this was the message displayed.
https://ca.godaddy.com/domainsearch/find?checkAvail=1&domainToCheck=Hayzwap.com&itc=mya_dom_srch&pl_...
I lost the email formerly sent to me by Godaddy,is there anyway to get back my login details?
Thanks.
Highlighted
Moderator
Moderator
Solution

Re: Parked domain

Hi @Hayzwap,

 

The article here will assist you in retrieving account information for log in. 

https://godaddy.com/help/i-cannot-log-in-to-my-godaddy-account-19319

 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post