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Not able to change the server IP

Hi, I have changed my server and hosted a site on the different new server. Now, I want to set/point my Domain to that new server. How can I do this? Currently, I am facing below error in GoDaddy Account.

 

Error: 

Records
We can't display your DNS information because your nameservers aren't managed by us.

 

 

 

 

 

Error: Records

We can't display your DNS information because your nameservers aren't managed by us.

4 REPLIES 4
Super User III Super User III
Super User III

Re: Not able to change the server IP

The nameservers determine where you would manage the DNS.  You can set them to default if you want the active zone file to be with GoDaddy, or you can set them to custom and use the nameservers from your other provider.

 

https://www.godaddy.com/help/change-nameservers-for-my-domains-664?

Re: Not able to change the server IP

Question @Nate

1. With name server, I need to change the host IP also how would I change it? 

2. If I change the nameserver; Would it impact on my emails which is related the Domain name?

 

Super User III Super User III
Super User III
Solution

Re: Not able to change the server IP

#2 Yes, the active DNS zone file is selected with the nameservers.  Whichever you choose would need to have the proper settings for your hosting and email.

 

#1 If you choose to use GoDaddy nameservers this article covers editing or adding the records to point your domain to the hosting and email providers.

https://www.godaddy.com/help/manage-dns-zone-files-680

Re: Not able to change the server IP

I have the same problem. I want to add A record to my goddady domain. I use google cloud hosting and I am not able to do it. Goddady record says:

We can't display your DNS information because your nameservers aren't managed by us.

 

And I need to to add A record to my domain. Please answer my question. Thanks