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Link My Purchased Dotcom URL to my GoDaddy account

I have a new website which is on GoDaddy.  

I have purchased a URL/web address from another provider.  (www.samplename.com)

How do I link my dotcom URL to my GoDaddy account/website?

 

I've tried change the domain servers but nothing works and now I'm totally confused.

Thanks.

9 REPLIES 9
Super User III Super User III
Super User III

Re: Link My Purchased Dotcom URL to my GoDaddy account

Which service(s) are you going to use with the domain?

Re: Link My Purchased Dotcom URL to my GoDaddy account

The URL I purchased is registered with WHC.ca.

Super User III Super User III
Super User III
Solution

Re: Link My Purchased Dotcom URL to my GoDaddy account

Are you using GoCentral?  Here is the article.  Let me know where you're getting stuck or if you're using a different product.

https://www.godaddy.com/help/change-my-websites-domain-address-24748

Re: Link My Purchased Dotcom URL to my GoDaddy account

Thanks for your help.  Yes, I've been using GoCentral.  I follow the directions in the link you provided and I end up getting the following error message:

 

This site can’t be reached

walterthomaslightingconsulting.com’s server IP address could not be found.

  • Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN
Super User III Super User III
Super User III

Re: Link My Purchased Dotcom URL to my GoDaddy account

The domain mentioned is resolving a GoCentral website but upon further digging I see there is an extra A record in your DNS.  So when someone tries to access the domain it would randomly select between the right IP address and the wrong IP address.

 

158.69.152.98 <- Delete the A record for this IP address.

72.167.191.69 <- Keep this one.

Re: Link My Purchased Dotcom URL to my GoDaddy account

Thanks Nate.  So I'll go to the DNS at WHC and change the A Record to read only the 72.167.191.69 IP, correct?  Once I've done that how long will it take before I should see my website at my dotcom URL?

Super User III Super User III
Super User III

Re: Link My Purchased Dotcom URL to my GoDaddy account

Yes, just delete the A record that points to 158.69.152.98.

 

Changes to the DNS usually take about an hour or two, but can take up to 48 hours.  As both records are in the DNS it would randomly work for some users and not for others until the update completes.

Re: Link My Purchased Dotcom URL to my GoDaddy account

Thanks Nate.  Appreciate all the help.  I'll keep an eye on this and check it in a few hours.

Solution

Re: Link My Purchased Dotcom URL to my GoDaddy account

It's working now.  Once again, thanks for all your help Nate.  Much appreciated.