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I just charged 2 hosting products instead of one?

Hi Team

I just purchased a domain only for 2 years but I see there is 2 hosting charged and displaying in my products, so 1 is okey as I will give it a try by why is 2 and how can I refund the second one which I really not included in order.2or1.png

1 REPLY 1
Community Manager
Community Manager

Re: I just charged 2 hosting products instead of one?

Hi @raza2022. Welcome to GoDaddy Community! 

 

In order to receive a refund for a hosting plan, you would need to cancel it within the refund timeframe, then contact our support team to have the refund processed. Annual hosting plans can be refunded if they are canceled within 30 days of purchase. Monthly hosting plans can only be refunded if they are canceled within 48 hours of purchase. 

 

No one here on the Community forums would have access to your account to be able to issue a refund. Please contact our customer care team at your earliest convenience for further assistance. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.