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I cannot delete my domain name

Hello.

I’m trying to delete the following domain name:

phoenixgpstracking.co.uk

 

I have already consulted your online chat.

 

I have also followed the instructions from the article below:

https://nz.godaddy.com/community/Managing-Domains/delete-my-domain-option-is-disabled/m-p/108070#M21...

 

The above instructions do not apply to me. I don’t see the domain name in my account page (see screen 01.jpg):

https://account.godaddy.com/billing

 

…but it is still visible in my products page and the auto-renew is still on. (see screen 02.jpg):

https://account.godaddy.com/products

 

I have already spent hours trying to delete the domain. At the moment I’m in a dead-end as the Delete Domain option is disabled (see screen 03.jpg):

https://dcc.godaddy.com/manage/PHOENIXGPSTRACKING.CO.UK/settings?atc=mya

 


02.JPG03.JPG01.JPG

3 REPLIES 3
Super User III Super User III
Super User III

Re: I cannot delete my domain name

Could it be the domain has Protected Registration?  That would need to be canceled before making such changes to the domain.

https://www.godaddy.com/help/cancel-protected-registration-1292

 

Your screenshots are still awaiting moderation at this time.  What did support say?

Re: I cannot delete my domain name

Hi Nate. Thanks for responding.

According to the instructions you sent me, there is a link at the bottom of the Domain Settings page, called 'Remove Protected Registration'. This link is not available on my page.

Support told me that it should be OK in a while.

Solution

Re: I cannot delete my domain name

The problem is resolved.

co.uk domains are updated/deleted from the following site:

https://secure.nominet.org.uk

Thanks.