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Domain renewal price missmatch

Hello,

I have a domain with godaddy, today 2 hours back I received a renewal due email, which is saying Rs.700/year for renewal. I clicked the RENEW NOW button and login to my account but the cart is showing Rs.1298 + Tax total is Rs.1545.80, I am confused why is it showing different amount.

 

Thanks,

Aneesh

2 ACCEPTED SOLUTIONS

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Super User II Super User II
Super User II
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Re: Domain renewal price missmatch

Could that be for 2 additional years?  It usually defaults to the initial term, but this can be changed in the cart before checkout.

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Super User II
Super User II
Solution

Re: Domain renewal price missmatch

Hey @Aneesh 

 

By default, your account settings are set to two-year time frames on renewal unless you change it yourself. Check to see how many years it renewed for. If it only renewed for one year, then you should probably give GoDaddy a call and find out what's up. 



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* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

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3 REPLIES 3
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Super User II Super User II
Super User II
Solution

Re: Domain renewal price missmatch

Could that be for 2 additional years?  It usually defaults to the initial term, but this can be changed in the cart before checkout.

View solution in original post

Highlighted
Super User II
Super User II
Solution

Re: Domain renewal price missmatch

Hey @Aneesh 

 

By default, your account settings are set to two-year time frames on renewal unless you change it yourself. Check to see how many years it renewed for. If it only renewed for one year, then you should probably give GoDaddy a call and find out what's up. 



I am a GoDaddy End User - Just Like You
* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community


View solution in original post

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Re: Domain renewal price missmatch

Thanks for reply, it was 2 years but i changed to 1 year.