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DNS MX, TXT records not updating

Dear Community,

I ask for your help. I have tried contacting Godaddy support, but they were unable to provide any help with the issue. 

 

The problem is that my added MX, TXT and domain key records do not propagate for 120 hours already. No matter what I do, the records do not appear amongst other entries even though they are visible in the dashboard. It feels like the DNS servers are just not updating. It also says in the dashboard that "Last updated 25/03/2019 09:55". 

 

If I try to lookup either MX or TXT using https://toolbox.googleapps.com/apps/dig/#MX/ it shows MX:

hero-translating.it. 3599 IN MX 5 alt1.aspmx.l.google.com.

hero-translating.it. 3599 IN MX 5 alt2.aspmx.l.google.com.

hero-translating.it. 3599 IN MX 1 aspmx.l.google.com.

hero-translating.it. 3599 IN MX 10 aspmx2.googlemail.com.

hero-translating.it. 3599 IN MX 10 aspmx3.googlemail.com. 

TXT :

hero-translating.it. 3485 IN TXT "google-site-verification=2pOW0dg-hx62VwiCdgG_hTE2mtSQl-ilkx1XzfVe0Fk"

hero-translating.it. 3485 IN TXT "v=spf1 include:_spf.google.com ~all",

 

Which means records 

MXagilemx.sendgrid.net (Priority: 11)

and

TXTagile

v=spf1 include:sendgrid.net ~all

are missing.

3 REPLIES 3

Re: DNS MX, TXT records not updating

I just wanted to chime in here.  I'm having the same problem.  Support just has me make small changes to get me off the phone.  

Re: DNS MX, TXT records not updating

I have same issue.
CNAME record also not updating. 

I just noticed that my Plesk hosting has DNS settings and Plesk DNS settings override dns setting from godaddy.   


Re: DNS MX, TXT records not updating

Same thing is happening with me! any solution?