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DNS ISSUE

I'm not finding the solution for my problem.

I'm hosting my website somewhere else on a VPS server, according to the help pages I should:

1. create my own nameservers

https://ph.godaddy.com/help/add-my-own-host-names-as-nameservers-12320

Done!

2. update my domain with the new nameservers

https://ph.godaddy.com/help/set-custom-nameservers-for-domains-registered-with-godaddy-12317

 

I get an error message saying the nameservers are "Unavailable"!

and "The data provided cannot be used, please correct it and resubmit your request."

 

What can I do?? please Help!problemaDNS.jpg

1 REPLY 1
Moderator
Moderator

Re: DNS ISSUE

Hi @pt4all, thanks for posting.

You'll want to ensure that the nameservers were properly created. They must also use 2 separate IP addresses. Checking your domain, the nameservers for NS1. yourdomain and NS2. yourdomain don't seem to be setup.

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status