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Can't connect domain to Adobe Portfolio

I'm trying to connect my domain (katherineseguel.com) to adobe portfolio, but doesn't seem to be working.
I followed all instructions from this video How to link Creative Cloud Portfolio to a GoDaddy Domain Name but I keep getting this error message in Adobe Portfolio "Oops! Looks like you missed a line! Please go back to your domain settings and add an "A record" for your root domain", which I already did. I'm really new to this so not sure if I'm missing something?

 

Does anyone have any suggestion to fix this?

Thank you! Smiley Happy

3 REPLIES 3

Re: Can't connect domain to Adobe Portfolio

Hello. I have same problem. You've already solved the situation?

Thanks!

New

Re: Can't connect domain to Adobe Portfolio

@Martin95 @kseguel hi! did either of you figure out how to fix this? I am having trouble connecting mine.

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Moderator
Solution

Re: Can't connect domain to Adobe Portfolio

Hi @em8462,

 

Welcome to the community!

We found an easy video online that will help you connect a GoDaddy domain with an Adobe Portfolio website. https://www.youtube.com/watch?v=l6YLdSVrZls

Your first A Record will have a "host" name of the symbol @, with a "points to" IP address that Adobe provides (see video). If you want your domain to reach that hosting when using "WWW", you'll create a CName record on the domain's zone file as well. Just put a "host" name of www, with a "points to" using the symbol @. That will direct it over to the same IP address you placed in the A Record. 

 

https://www.godaddy.com/help/manage-dns-zone-files-680?

 

 

TLH - GoDaddy | Community Moderator
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