I have a plugin error due to the jetpack plugin. I am not able to log in to my blog normally and was told I need to disable the plugin from the backside and I am so confused!!
I have found some troubleshooting articles where I got these instructions, but I can't even find the wp_options table :
In cPanel hosting, you must select the database for your WordPress site in the left-hand column before proceeding to the next step.
Any help would be GREATLY appreciated!
Solved! Go to Solution.
I don't recommend messing with database tables unless you are comfortable. I've been at this for some time and my palms still get sweaty when I have to do so!
So, let's use a different approach and go in via SFTP. First, you'll need FTP software. I use Filezilla and it's free.
You'll then config the software with your SFTP settings and login to your server, navigating to the wp-content > plugins directory. Right click on the plugins directory and select rename. Rename from plugins to pluginsOFF. That will deactivate all your plugins and should allow you to get back into your dashboard. You can then reactivate everything but JetPack.
I have an article on my site that covers the troubleshooting process for you here.