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This site can’t be reached....

I am getting connection refused error in my site aviplugins.com although it is loading occasionally. I have called customer support and they are saying all is working. But the issue is not resolved. The site is https://www.aviplugins.com

3 REPLIES 3

I did some more testing and found that the site is not working in India. This is the test result from https://www.uptrends.com/tools/uptime

Please guide me what to do.

 

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I have tried numerous times to tell support team persons my issue but they could't help me out.

 

Here is the tracert data. If possible please help me out. anyone.

 

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Users\avi.ALLINDIA>tracert aviplugins.com

Tracing route to aviplugins.com [166.62.10.35]
over a maximum of 30 hops:

  1    14 ms     4 ms     5 ms  119.226.250.154
  2   185 ms   166 ms   174 ms  100.66.54.7
  3   196 ms   167 ms   171 ms  100.66.54.7
  4   165 ms   163 ms   164 ms  ae14-775.cr0-lon1.ip4.gtt.net [77.67.123.213]
  5   166 ms   171 ms   163 ms  et-0-0-58.cr11-lon1.ip4.gtt.net [89.149.137.78]
  6   169 ms   169 ms   171 ms  as6453.lon11.ip4.gtt.net [141.136.99.74]
  7     *      351 ms   343 ms  if-ae-15-2.tcore2.l78-london.as6453.net [80.231.131.117]
  8   334 ms   342 ms   336 ms  if-ae-9-2.tcore2.wyn-marseille.as6453.net [80.231.200.13]
  9   358 ms   336 ms   342 ms  if-ae-2-2.tcore1.wyn-marseille.as6453.net [80.231.217.1]
 10   370 ms   334 ms   335 ms  if-ae-9-5.tcore1.mlv-mumbai.as6453.net [80.231.217.18]
 11   363 ms   339 ms   347 ms  if-ae-7-2.tcore1.cxr-chennai.as6453.net [180.87.36.34]
 12   357 ms   338 ms   339 ms  if-ae-3-3.tcore2.cxr-chennai.as6453.net [180.87.36.6]
 13   337 ms   336 ms   338 ms  if-ae-10-2.tcore2.svw-singapore.as6453.net [180.87.37.65]
 14   347 ms   337 ms   335 ms  if-ae-20-2.tcore1.svq-singapore.as6453.net [180.87.96.21]
 15   261 ms   225 ms   225 ms  120.29.215.18
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

C:\Users\avi.ALLINDIA>

 

Hi @avifoujdar,

 

Thanks for posting. I'm sorry to hear you're having trouble accessing your site. It looks like the request keeps timing out with your ISP and is not even reaching our servers. I recommend contacting your Internet provider about this.

 

 

Lisi - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.