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How can I contact support?!

Hi,

I have a problem with my site (not loading at all!) and the chat is offline and I can't make international calls.

How can I contact the support?

The tickets system is no longer available?

 

Thanks

3 REPLIES 3
Moderator
Moderator

Re: How can I contact support?!

Greetings @miron, We want to assist you, but after careful consideration we have decided to no longer offer general email support. We want our customers to reach out to our other (phone/chat) support teams which are quickly expanding to meet our customers' needs. We feel this ensures that we can handle all concerns quickly and effectively. With that being said, if you require any further assistance regarding this issue please use one of these alternate means for support so we can be sure resolve your issue the first time. Please go to http://support.godaddy.com/ for additional information and all local support options to help resolve this issue.

 

Thank you for allowing us to assist you.

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

New

Re: How can I contact support?!

Thank you @T-3D,

However, as I wrote before - I have no international calls and the chat is off line and my site is down!

I need emergency support.

Time is money...

What can I do now ?!

 

Regards,

Miron

 

Moderator
Moderator

Re: How can I contact support?!

Hi @miron, Regrettably, we do not provide direct account support in this forum and as I stated, there is no direct email support. You will need to find a way to reach our nearest number (international calling card, local service providers) or chat during U.S. chat times listed at https://support.godaddy.com

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support