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Emails not being sent when clicking send button in contact form plex hosting

I have an website hotes on here using asp.net (plex hosting) and when I press F5 for debugging in visual stuiod 2015 it works just fine. Once I publish it to my test site it doesn't work. Not sure if there is a plex setting or not. Been working on this for days and can't figure out what the issue is. I'm using sendgrid for sending the email.

HELP!!! Smiley Happy

1 REPLY 1
Community Manager
Community Manager

Re: Emails not being sent when clicking send button in contact form plex hosting

Hi @steve801. Thanks for being part of GoDaddy Community! It's hard to say what's causing this issue without a bit more information. It would be helpful to see the website itself if you can share the URL.

 

One thing you might want to consider is what you're using to send the email. If you're specifying an SMTP server in your code, make sure it's relay-hosting.secureserver.net. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.