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    Helper I

    Re: Synching Google Calendar Time


    I just checked and my website calendar dates and times are still correct.

    You mention that you resync the calendar, but did you ‘publish’ your site again? Publishing the site is the key to rolling out the fix for the problem in this thread.

    If that does not work, it would be good to know the delta in hours between the time you expect to see and the time displayed. Then compare that time to the delta between your time zone and UTC. A characteristic of this problem is that those deltas are the same.

    Re: Synching Google Calendar Time

    Rachel.....can you tell me this is still not resolved?  The previous posts were from April.  I can't understand why this is such a challenge.  If there are refunds or other options/alternatives I'd certainly appreciate knowing about them.

    Helper I

    Re: Synching Google Calendar Time

    Has been fixed since April. If you are having an issue, it must be a different root cause.

     

    Have you republished your website since April 24? Even if you have not made a change, a republish is required to realize the fix for this specific issue.

     

    Hope this helps!

     

    Phil

    Re: Synching Google Calendar Time

    Hi Rachel,

     

    Thanks for checking in with the group.  I just wanted to chime in that I am having a similar issue where the website events calendar is not reading (what seems to be) the change in daylight savings time. We "fall back" on November 4, 2018.  Everything I post before that date is correct, however everything after it is showing as one hour ahead, despite what the hours listed on the Google Calendar are.  I would just set the time differently on the Google calendar but then that would confuse my staff.  Thanks for your help!  Our website is www.glennmassaytheater.com, I am very new to this so hopefully I didn't just miss a setting.

     

    Thanks,

    Matt

    Re: Synching Google Calendar Time

    @RachelB

    I am having the same issue although mine isn't with Google Calendar, mine is with a WebCal link.

     

    Here is the original link for the WebCal - webcal://gc.com/team-5af5a2476784c5001e120dda/schedule.ics?token=6fe1f02a6fdca0c8a27235efaa5348ea21b092e158a86e4043106af472f537bf&user_id=4f07312cdf17f7555100001a 

    The event in question is for today, the webcal shows a start time of today (July 20, 7:30pm)

     

    But on my calendar - https://tylervanderwerken.com/schedule

    That same event shows a start time of tomorrow (July 21 at 12:30am) it looks to be a UTC time issue since 7:30pm Central Time is 12:30 UTC time.  I've re-published many times with the same issue.

    Re: Synching Google Calendar Time

    I think this problem is happening again. Mine was fine and working a few days ago, but now m times are off by many hours (showing events starting at 3am that start at 10am...)

     

    I have republished many times (as I am just completing the last steps and each mod requires a repub.

     

    Any word if they rolled back the fix by mistake?!?

     

    https://naranjanation.org/events

    Re: Synching Google Calendar Time

    We are having this same issue in that on November 4th it shows the calendar time 1 hour ahead. Could this be due to daylight savings?

    Re: Synching Google Calendar Time

    I republished the site but the times are still off by an hour. It is correct on my Google Calendar but shows up a as an hour later. Is there a fix. 

    Re: Synching Google Calendar Time

    This is happening to me again.  Update coming soon to fix this issue?

    Product Team
    Product Team

    Re: Synching Google Calendar Time

    Sorry to hear this is happening again.  We are investigating.  I will update soon.  Thanks,Christine GoCentral product team.

    Product Team
    Product Team

    Re: Synching Google Calendar Time

    Hi @kmowat22 Is this still happening (off by multiple hours)?  We fixed the issue of off by one hour.  

    Product Team
    Product Team

    Re: Synching Google Calendar Time

    @jnotarianni @ArtistryTheatre @northernstarz We pushed a fix today for the off by one hour problem.  Can you please republish and see if that works? Sorry about the bug.  Christine

    Re: Synching Google Calendar Time

    Hi Christine - my problem wasn't this (and it seemed to fix itself the next day)... oddly my times were showing up way off - ie: a 11am event was saying 2am and things like that... probably GMT or something like that.... anyways, it hasn't happen since I re-published a few times the next day.

     

    thanks!

    Re: Synching Google Calendar Time

    Thank you so much!  Fixed again!!!

    Product Team
    Product Team

    Re: Synching Google Calendar Time

    OK good - sorry that it happened! Christine