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.JP domain transfer failed

Hello

I tried to transfer .jp domain from another registrar. All went well and I authorized transaction with ID and security code. Later I received "Transaction rejected". Previous domain holder asked Godaddy Japan branch office, but they don't know why the transfer is rejected.

What to do?

Is there any support email at GoDaddy that can help?

3 REPLIES 3
Helper IV Helper IV
Helper IV

Re: .JP domain transfer failed

Was the domain unlocked?

 

 

 

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Re: .JP domain transfer failed

I think it is unlocked.

I did Retry Authorization but no email received at registered email address and one day later Transfer Rejected appeared again.

Community Manager
Community Manager

Re: .JP domain transfer failed

Hi @tucker. Welcome to GoDaddy Community!

 

If you wouldn't mind, posting the domain here may help others discover any roadblocks you're encountering. Beyond that, I would suggest contacting customer support. They should be able to see if there are any issues on our end preventing the transfer.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.